Business Process Flexibility and Decision-Aware Modeling—The Knowledge Work Designer

Knut Hinkelmann

This chapter describes the Knowledge Work Designer, a modeling method for knowledge work. It is based on two principles: (1) the separation of business logic and process logic and (2) the support of both structures and unstructured knowledge. Process logic can be represented in a structured way in BPMN and in a nonstructured way with CMMN. For real processes there is no strict separation between structured processes and cases. Therefore, the Knowledge Work Designer offers a deep integration of BPMN and CMMN. Business logic can be represented in a structured way using decision tables. Unstructured business logic can be represented in documents. The separation of business logic and process logic allows for simpler process model and easier maintenance.

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Knut Hinkelmann: Business Process Flexibility and Decision-Aware Modeling—The Knowledge Work Designer. In: Karagiannis, Dimitris; Mayr, Heinrich C.; Mylopoulos, John (Ed.): Domain-Specific Conceptual Modeling: Concepts, Methods and Tools, pp. 397–414, Springer International Publishing, Cham, 2016, ISBN: 978-3-319-39417-6.

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@inbook{Hinkelmann2016,
title = {Business Process Flexibility and Decision-Aware Modeling—The Knowledge Work Designer},
author = {Knut Hinkelmann},
editor = {Dimitris Karagiannis and Heinrich C. Mayr and John Mylopoulos},
url = {https://doi.org/10.1007/978-3-319-39417-6_18},
doi = {10.1007/978-3-319-39417-6_18},
isbn = {978-3-319-39417-6},
year  = {2016},
date = {2016-01-01},
booktitle = {Domain-Specific Conceptual Modeling: Concepts, Methods and Tools},
pages = {397–414},
publisher = {Springer International Publishing},
address = {Cham},
abstract = {This chapter describes the Knowledge Work Designer, a modeling method for knowledge work. It is based on two principles: (1) the separation of business logic and process logic and (2) the support of both structures and unstructured knowledge. Process logic can be represented in a structured way in BPMN and in a nonstructured way with CMMN. For real processes there is no strict separation between structured processes and cases. Therefore, the Knowledge Work Designer offers a deep integration of BPMN and CMMN. Business logic can be represented in a structured way using decision tables. Unstructured business logic can be represented in documents. The separation of business logic and process logic allows for simpler process model and easier maintenance.},
keywords = {},
pubstate = {published},
tppubtype = {inbook}
}